Transforming Product Quality and Release Speed for a European Financial Holding
Case Study
Case Study
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Our client is a prominent European financial holding that operates in a highly competitive and regulated financial industry, providing non-bank financial services in whole Europe.
The company has more than 8000 employees located in different European countries.
They are growing rapidly and expand their portfolio of services including loans for small and medium businesses, consumer loans, credit cards etc.
Facing growing demands for frequent, high-quality updates and adding new functionalities to their financial products, the client’s development (DEV) and quality assurance (QA) teams were under significant pressure. There was a risk of losing leading positions in the industry.
Outdated processes, a lack of capacity, and siloed teams further exacerbated the situation. We were tasked with modernizing their R&D process, enhancing team collaboration, and ensuring faster delivery of high-quality products.
Insufficient resources and lack of automation led to testing bottlenecks, delaying releases and compromising quality.
Outdated development lifecycle and architecture slowed down the deployment cycle.
A lack of collaboration between teams created inefficiencies, pressure, low quality and communication gaps.
Introduced cross-functional teams with shared responsibilities. Adopted agile methodologies to improve sprint planning, daily standups, and retrospectives.
Revamped the payment solutions with a microservices-based architecture, enhancing scalability and flexibility. Implemented a robust CI/CD pipeline to automate and expedite testing and deployment.
Delivered a dedicated team of experienced QA specialists, including a QA Lead, within weeks. Aligned the team’s practices with industry best standards and introduced automated testing on all levels including unit, integration, end to end and performance.
Conducted an in-depth analysis of existing development lifecycle and systems. Created a step-by-step roadmap to address high-priority areas.
Rapidly onboarded the new QA team, ensuring seamless integration with the client’s existing operations. Provided training sessions to empower collaboration between DEV and QA teams.
Introduced an agile processes and provided a couple of training sessions to the team to understand and adopt smoothly Kanban. Designed and implemented a modernized CI/CD pipeline to automate deployments. Transitioned the financial products architecture to microservices for improved performance and adaptability.
Transitioned the financial products architecture to microservices for improved performance and adaptability.
Conducted regular retrospectives to identify and address emerging challenges. Provided ongoing support to optimize development process.
Streamlined processes and CI/CD implementation halved the time required to release new features.
Increased QA capacity and automated testing eliminated bottlenecks, improving the reliability of releases by 40%.
The new microservices architecture and CI/CD pipeline enabled the client to adapt quickly to market demands and customer needs.
Through our collaborative approach, we transformed the client’s product development process, enabling them to meet customer demands for faster and higher-quality updates. By addressing critical challenges and introducing scalable solutions, we positioned the European financial holding for sustained growth and innovation.
The success of this partnership has since expanded to include more Software Engineering Teams and BI Developers, ensuring the client’s continued ability to stay ahead in a competitive market.
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